Google Cloud and @Genesys have built a Customer Contact AI solution. With its virtual agents, businesses no longer need to make a tradeoff between great customer support and operational efficiency. Instead, Google Contact Center AI recognizes customer intent with artificial intelligence and uses Genesys’ Predictive Routing to find the best agent to help.

Google Cloud Main Page → https://goo.gle/2rUUVRq
Why Google Cloud → https://goo.gle/2P9SuCj
AI and ML → https://goo.gle/2Yevia1
Solutions Page → https://goo.gle/2YjCBxh
Subscribe to the Google Cloud channel → http://bit.ly/GoogleCloud1