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What is Robotic Process Automation (RPA)? …and Intelligent Automation?

Let’s answer the question, what is Robotic Process Automation (RPA)? And let’s also look at Intelligent Automation.

Definition from Decode the Jargon of Artificial Intelligence:
Software systems that mimic the way humans follow business processes, and therefore automate those processes. They are faster and more consistent than human operators at doing repetitive rule-based tasks. They can be:
• Attended RPA (triggered by humans),
• Unattended RPA (initiated according to programmed rules), or
• Hybrid RPA (a combination).

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Modern RPA tools need to move beyond task automation and include ‘Intelligent Automation’ or (IA). This expands RPA functionality by incorporating artificial intelligence tools like machine learning, natural language processing, and computer vision.

Recommended Videos
Carefully curated video recommendations for you:
🎬 What is Artificial Intelligence (AI)?
https://youtu.be/k874krECLwA
🎬 How will Artificial Intelligence Impact the PM Profession? with Dr Nicholas Dacre
https://youtu.be/5JEI4IKaTAk
🎬 PMTQ & Digital Literacy: Essential PM Career Assets for the AI Revolution [LiveStream]
https://youtube.com/live/UXQ771qvgkQ
🎬 How to Use Machine Learning in Project Estimating, Scheduling, and Planning
https://youtu.be/psG2dRlBrUM
🎬 How to Use Bing, Bard, and ChatGPT for Project Management
https://youtu.be/A_92yJFctbY

🎒 A while back, I asked Project Managers in a couple of forums what material things you need to have, to do your job as a Project Manager. They responded magnificently. I compiled their answers into a Kit list.
https://kit.co/MikeClayton/what-a-project-manager-needs
Note that the links are affiliated.

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🎓 For more of our Project Management videos in themed collections, join our Free Academy of Project Management: https://onlinepmcourses.com/free-academy-of-project-management/

⏱ Chapter Markers…
00:00 – What is Robotic Process Automation – and what is Intelligent Automation?
00:15 – Definition of RPA – Robotic Process Automation
01:10 – RPA and bots
02:16 – How does RPA work?
04:11 – Intelligent Automation (IA)
05:27 – The benefits of RPA and IA
08:30 – What is RPA used for?
09:53 – How can we use RPA in Project Management?
10:21 – Intelligent Automation in Project Management
11:02 – Summing up: My assessment of RPA and IA in Project Management

#ProjectManagement #RoboticProcessAutomation #IntelligentAutomation