Virtual Agent Designer – Topic Creation – ServiceNow

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This video demostrates the creation of of Topic(workflow) in Virtual Agent Designer. As well as, explanation of the Designer tools and utilities.

For activating and basic overview of Virtual Agent please refer below link:


Deepak Rawat says:

heloo Sir, I have one question Can we use NLU in that flow which is using Contextual search block.

Vijay Reddy says:

Hello brother 20 days back i am sending my resume but noo response brother

LeongJocelyn says:

Hardit, thanks for making all these short but very helpful videos! They are very effective. For your next video, could you please show how to configure and use AI Search, Genius Results, and Evam in Virtual Agent?

Srinath Reddy C says:

Hi Hardit. This is Srinath. Your videos are really helpful. Can i know that how many videos you have done for virtual agent and live agent in servicenow. Also, can u pls let me know series of virtual agent topics(I mean which videos comes 1st, which next and so on). So, it will more helpful to go step by step learning. Hope to receive your reply ASAP

Ganesh M says:

Its really great video Hardit. Thank you for making this video.

Naveena HR says:

Is virtual agent support language translation .. if user types in french how it will work?

Harish M says:

Great stuff. Thank you.. :3

pharmacy Ka Funda😊 says:

Great work bawe

pharmacy Ka Funda😊 says:

Wow wow wow

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