Thinking clearly in an AI era
1. Automate - Free Your Mind from the Mundane: If it’s repetitive, rules-based, and low-risk, just leverage these technologies to automate it.
2. Augment - When judgment is key but efficiency matters, use AI to enhance human decisions, not replace them. E.g. for retail bank a GenAI-powered assistant for relationship managers that pulls customer history, risk scoring, and sentiment from previous chats to prep for client calls is helpful.
3. Avoid - Some areas require human ethics, trust, and presence—don’t outsource them. e.g. customers preferred a human advisor in cases involving complex financial planning. So we used AI only to assist internal advisors not replace relationship managers in Wealth Mngt.
#GenAI #EnterpriseAI #AITransformation #AIDriven #ProductivityInTech
#MachineLearning #DigitalTransformation #TechBytesWithAsh #foryourpage
1. Automate – Free Your Mind from the Mundane: If it’s repetitive, rules-based, and low-risk, just leverage these technologies to automate it.
2. Augment – When judgment is key but efficiency matters, use AI to enhance human decisions, not replace them. E.g. for retail bank a GenAI-powered assistant for relationship managers that pulls customer history, risk scoring, and sentiment from previous chats to prep for client calls is helpful.
3. Avoid – Some areas require human ethics, trust, and presence—don’t outsource them. e.g. customers preferred a human advisor in cases involving complex financial planning. So we used AI only to assist internal advisors not replace relationship managers in Wealth Mngt.
#GenAI #EnterpriseAI #AITransformation #AIDriven #ProductivityInTech
#MachineLearning #DigitalTransformation #TechBytesWithAsh #foryourpage
