THE FUTURE IS HERE

Speaking of Service 25: The Role of Predictive Maintenance in Field Service Organization Episode

Take a look at our supporting service topics: http://ptc.co/X06s50PZKvk

Unplanned downtime is the enemy of efficient service, and when technicians are forced to react rather than predict, the resulting services is expensive, inefficient and unsustainable over time and potentially harmful to customer relationships. This is why IOT predictive maintenance needs be top of mind for all field service organizations and the greater eco system. In this episode Mohan Gatta, speaks with Chris MacDonald on his perspective of the need for predictive maintenance within the field organization, what he experiences with customers and how those learnings can drive greater returns for other customers in turn. In addition, the conversation will touch of how field service organization can resolve equipment issues, reduce downtime in manufacturing, reduce unplanned downtime, improve productivity and efficiency, improve productivity and reduce cycle time in order to improve overall customer relationships.

▬▬▬▬▬

Learn more about Speaking of Service: https://www.ptc.com/speakingofservice

Learn more about ThingWorx: https://www.ptc.com/en/products/thingworx

Learn more about PTC: https://www.ptc.com/

▬▬▬▬▬

Connect with Speaking of Service:

► YouTube: https://www.youtube.com/@ThingWorx

► LinkedIn: https://www.linkedin.com/company/ptc-thingworx

► Twitter: https://twitter.com/ThingWorx

Tune in to our Speaking of Service podcast where expert guests bring their outside view of the IIoT and discuss various aspects of service. Over the course of the series, we’ll cover some of the most important ways the IIoT can maximize service and bring value to your organization, including the need for remote condition monitoring, predictive maintenance, and so much more.