THE FUTURE IS HERE

Robotic Process Automation (RPA) for hotels

The hospitality industry is experiencing tremendous growth and increased competition in today’s fast-paced business environment. To remain competitive, hotels and other hospitality businesses are turning to Robotic Process Automation (RPA) to enhance their operations and boost efficiency. RPA involves using software robots to automate repetitive and mundane tasks, freeing employees to focus on more valuable tasks requiring human skills, such as critical thinking, creativity, and empathy. This video will delve into the benefits of RPA in the hospitality industry, its potential impact on staffing, and how to introduce RPA without negatively affecting staff morale and daily operations. We will also discuss the pros and cons of RPA and explore the technical solutions and procurement methods for RPA.

Stephen Burke (RobosizeME) joins host André Baljeu (techtalk.travel) to discuss how RPA is revolutionising the industry, highlighting the benefits and looking at some common misconceptions.

Time Stamps

00:01 – Introduction
01:25 – Benefits of RPA
02:32 – RPA and Staff Morale
03:48 – Pros & Cons of RPA
04:20 – Tech Supporting RPA
05:18 – Procuring PRA
06:53 – Revolutionising Hospitality
11:20 – Key RPA Benefits
16:25 – Common RPA Misconceptions
22:03 – Conclusion

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