Keynote speech by Sridhar Mudaliar on AI & GenAI: Revolutionizing Workforce Management at GWFM EVENT
Sridhar Mudaliar for sharing his visionary insights at the International WFM Summit 2025.
Through his powerful session “AI & GenAI: Revolutionizing Workforce Management”, Sridhar brought forward trending perspectives on the future of WFM — moving from tasks to automation to emotion as the new currency of experience.
Key highlights that inspired the audience:
🔹 The shift from manual and reactive operations to AI-powered predictive, real-time, and autonomous workforce management.
🔹 The emergence of new roles: AI-Augmented Strategists, Experience Engineers, Automation Orchestrators, and Data Storytellers shaping the WFM of tomorrow.
🔹 A futuristic “hour by hour” blueprint of Autonomous WFM, where AI ensures agility, precision, and employee well-being while humans focus on strategy and creativity.
🔹 His provocative question: “In 36 months, will your workforce management function be waiting for instructions — or orchestrating the future?
📌 Sridhar’s thought leadership not only reframes how organizations must adapt but also energizes professionals to embrace AI, GenAI, and human-centered design as catalysts for transformation.
Sridhar Mudaliar for sharing his visionary insights at the International WFM Summit 2025.
Through his powerful session “AI & GenAI: Revolutionizing Workforce Management”, Sridhar brought forward trending perspectives on the future of WFM — moving from tasks to automation to emotion as the new currency of experience.
Key highlights that inspired the audience:
🔹 The shift from manual and reactive operations to AI-powered predictive, real-time, and autonomous workforce management.
🔹 The emergence of new roles: AI-Augmented Strategists, Experience Engineers, Automation Orchestrators, and Data Storytellers shaping the WFM of tomorrow.
🔹 A futuristic “hour by hour” blueprint of Autonomous WFM, where AI ensures agility, precision, and employee well-being while humans focus on strategy and creativity.
🔹 His provocative question: “In 36 months, will your workforce management function be waiting for instructions — or orchestrating the future?
📌 Sridhar’s thought leadership not only reframes how organizations must adapt but also energizes professionals to embrace AI, GenAI, and human-centered design as catalysts for transformation.
