Human Resources teams face the same challenges as all teams: do more with less, and scaling up and down. HR teams juggle a demanding role of supporting hundreds even thousands of employees across a multitude of functions. Yet, they don’t often have the tools or technology to help them.

From simple FAQs to secure, complex conversations, Conversational AI chatbots help Human Resources teams by alleviating the handling of day-to-day questions and peak time inquiries, while also maintaining a personal level of communications.

Watch this video and see how an employee tells the “HR Agent” that he/she needs to submit an invoice for an expense report. The HR Agent walks the employee through the process, capturing an image of the report through the employee’s camera, and submits it – resolving the employee inquiry in under a minute.

Read more about this showcase here:
https://www.cognigy.com/resources/showcases/automating-hr-services-support-with-chatbots
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