What if the next great leap in technology was not systems that ran faster and more efficiently, but were capable of anticipating our every need? We are just at the beginning of a radical transformation of life as we know it. The starting point, according to futurist @Mike Walsh in this excerpt from one of his keynote speeches on the future of business, is to look closely at how e-commerce leaders like Amazon, Ocado, JD.com and Alibaba are leveraging machine intelligence to transform their operations and customer experiences.