We make sense of the world by looking for patterns, filtering them through what we think we already know, and making decisions accordingly. But humans are hindered by both their unconscious assumptions and their simple inability to process huge amounts of information. Harmful bias - both conscious and unconscious - can be avoided with the help of artificial intelligence, but only if we teach it to play fair and constantly question the results.

AI can be taught to filter irrelevancies out of the decision-making process, pluck the most qualified candidates from a haystack of résumés, and guide us based on what it calculates is objectively best. For example, when recruiting, companies still use phrases like “outspoken” and “aggressively pursuing opportunities,” which are proven to attract male job applicants and repel female applicants.

AI can learn to flag words that imply bias and suggest gender-neutral alternatives, helping us create systems that are fair, more productive, and ultimately better for both business and the broader society.

Read the News: https://news.sap.com/2020/08/technology-ai-support-dei-efforts/
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