AI startup Forethought tries to improve the customer support experience
Generative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on "Bloomberg Technology."
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Generative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on “Bloomberg Technology.”
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Like this video? Subscribe to Bloomberg Technology on YouTube:
https://www.youtube.com/channel/UCrM7B7SL_g1edFOnmj-SDKg
Watch the latest full episodes of “Bloomberg Technology” with Caroline Hyde and Ed Ludlow here: https://tinyurl.com/ycyevxda
Get the latest in tech from Silicon Valley and around the world here:
https://www.bloomberg.com/technology
Connect with us on…
Twitter: https://twitter.com/technology
Facebook: https://www.facebook.com/BloombergTechnology
Instagram: https://www.instagram.com/bloombergbusiness/
