AI-first customer service with Intercom
Intercom is the only complete AI-first customer service platform.
AI-first is a totally new way to deliver customer service. The entire Intercom platform is powered by AI—so customers get instant support with an AI Agent, teams get instant answers with an AI Copilot, and support leaders get instant AI Insights.
All to help you provide best-in-class customer experiences.
Intercom is the next-generation customer service platform, built for an AI-first world.
Check out https://www.intercom.com for more.
00:00 Introduction
00:25 For customers: AI Agent (Fin 2)
01:40 Omnichannel & Phone
02:03 For teams: AI Copilot
03:02 Tickets
03:34 Automated workflows
04:03 For leaders: AI Insights
04:45 Recap
Intercom is the only complete AI-first customer service platform.
AI-first is a totally new way to deliver customer service. The entire Intercom platform is powered by AI—so customers get instant support with an AI Agent, teams get instant answers with an AI Copilot, and support leaders get instant AI Insights.
All to help you provide best-in-class customer experiences.
Intercom is the next-generation customer service platform, built for an AI-first world.
Check out https://www.intercom.com for more.
00:00 Introduction
00:25 For customers: AI Agent (Fin 2)
01:40 Omnichannel & Phone
02:03 For teams: AI Copilot
03:02 Tickets
03:34 Automated workflows
04:03 For leaders: AI Insights
04:45 Recap
![how i would learn cybersecurity in 2026 if i had to start over [$1,000 GIVEAWAY & BIG ANNOUNCEMENT]](https://i.ytimg.com/vi/RVPKW--dqhw/hqdefault.jpg "how i would learn cybersecurity in 2026 if i had to start over [$1,000 GIVEAWAY & BIG ANNOUNCEMENT]")
