Susie Adams, chief technology officer for the Microsoft's federal government business, chats with FedScoopTV about the most disruptive mobile trends in government.

Watch my keynote presentation from the Arvato Xperience Day in Berlin in September 2017. It was a great event with participants from leading international fashion brands.

This talk covers:
-consumer expectations in 2018 (frictionless shopping)
-how Amazon is eating all of retail with its Amazon Prime (Now) programme
-how direct to consumer brands like Warby Parker and Away Travel offer much better value for money by cutting out the middlemen
-how offline retail has to change if it doesn't want to die
-how brands have to embrace big data (example: Stitchfix)
-how brands can use Amazon Echo, Augmented Reality and chatbots to improve the customer experience
-the importance of mobile payment methods such as Apple Pay and WeChat Pay

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Description tbcThrough exposure to overseas and African ideas, people and technologists, Jon has a unique insight into technology trends matched by few people in Africa. His talk will take a look at the trends that promise to be most disruptive. After all, Ushahidi was born out of a 72 hour codeathon simply to solve a pressing problem, yet not many would have predicted it's rapid success. Where is the next Ushahidi, where are they based, and what are they working on?