chat bot for airlines based on ThatNeedle.com natural language processing stack. Solid NLP capabilities for automating processes. These are intelligent chatbots for conversation. (conversational interfaces). It will give you better performance than many other bot frameworks like microsoft luis, wit.ai etc. This bot shows deep understanding of the domain and can answer questions that are indirect also. ThatNeedle has its own chatbot builder / chatbot maker to create custom chatbot behaviour. It performs accurate entity recognition and can be used to do other intelligent data processing.