TRAIN AI 2018 – Challenges & Design Patterns for Conversational AI

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Presented by Peter Skomoroch, Co-Founder and CEO, SkipFlag (acquired by Workday)

Enterprise and consumer applications increasingly apply machine learning to create conversational interfaces. Adding a conversational UX presents a number of challenges for machine learning practicioners attempting to build intelligent applications. This session will describe some lessons learned from the recent wave of bots and from building SkipFlag, an intelligent knowledge base that integrated with Slack. Should you develop your own algorithms or make use of NLP as a service? How should you plan to include humans in the loop? To what degree do you need to specialize your models for the industry you’re working in? We'll cover these questions and more.

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