In the coming years, artificial intelligence will be nearly everywhere.
AI robots are expected to be able to drive a truck by 2027, work in retail by 2031, write a best-selling book by 2049 and even work as a surgeon come 2053.
Accenture’s James Wilson says workers shouldn’t wait in becoming trained in AI, telling CRNtv that employers can play a role in democratizing the technology.
“Everyone in sales or in maintenance team should be able to use AI. We are starting to see the development of almost point and click tools, like Microsoft-type tools, where you can go on your desktop or mobile app and launch an AI tool and all of a sudden you are empowered to use regression analysis, cluster analysis or classification and anomaly detection. But that’s something anyone can do,” he said.
Wilson is the co-author of Humans and Machines: Reimagining Work in the Age of AI. For more of the interview with Wilson, watch CRNtv’s video.